Islandwide delivery · Card and cash on delivery

QuickBox

DELIVERY INFORMATION

Delivered with care, across Sri Lanka.

See estimated timelines, delivery areas and what to expect after placing your QuickBox order.

Islandwide coverage

Delivery is available to supported addresses across Sri Lanka.

Track your order

Use your order number and email or phone number for updates.

Careful handling

Hampers and gifts are prepared and transported with care.

Estimated delivery times

Final availability and charges are shown at checkout after you enter the delivery address.

1–2 working days

Colombo & suburbs

Calculated at checkout

2–4 working days

Major cities

Calculated at checkout

3–6 working days

Other supported areas

Calculated at checkout

Please note

Delivery estimates may change during public holidays, promotions, severe weather or for remote locations. We will contact you if an order needs additional time.

What happens after you order

1

Order confirmed

We email your order details and payment status.

2

Prepared

Your QuickBox is packed and checked carefully.

3

Dispatched

Tracking information is shared when available.

4

Delivered

The recipient may be contacted to complete delivery.

Receiving your order

  • Provide a complete address, nearby landmark and reachable phone number.

  • Make sure someone is available to receive the order during the estimated period.

  • Check the package when it arrives and contact QuickBox promptly if anything is damaged.

  • For surprise gifts, use a contact number that will not spoil the surprise where possible.

Delivery questions

Can I select an exact delivery time?
Standard delivery arrives within a working-day window, not a specific time. If you need a particular day, choose Scheduled delivery at checkout and pick a date — we don't yet offer specific time slots.
Can I change the address after ordering?
You can add, edit and remove delivery addresses any time from Saved addresses in your account. If you need to change the address on an order you've already placed, contact our support team with your order number as soon as possible.
What happens if nobody is available?
Contact our support team with your order number to arrange a redelivery or collection.
How can I track my QuickBox order?
Enter your order number and the email address used at checkout on the Track order page to see its current status.

Already placed an order?

Track your delivery using your order information.

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